Payment Terms

These payment terms explain the payment options and checkout information for purchases from maaticrafts.shop. Please review your order details and final total before completing your purchase.

Accepted Payment Methods

Our checkout supports the following payment methods:

• Payment cards: Visa, Mastercard, Maestro, American Express, Discover, Diners Club, UnionPay and Elo.
• Google Pay
• Shop Pay
• Klarna

Available payment methods may vary depending on your location, device, order and payment provider eligibility. The options shown at checkout are the options available for your purchase.

Currency and Order Total

Our UK checkout displays prices in British pounds (GBP). Confirm the currency and final amount shown at checkout before submitting your order.

Applicable shipping charges and taxes, if any, are shown as part of the checkout calculation before you complete your purchase. Shipping options and charges may depend on your delivery address.

If your payment account uses a different currency from the checkout currency, your bank or payment provider may apply a conversion rate or additional fees. Contact your provider for details.

Payment Authorisation

When you submit an order, your selected payment method is submitted for authorisation. Your bank or payment provider may request additional verification before approving the transaction. Please ensure your payment and billing information is accurate.

For pay-in-full purchases, you authorise payment of the total shown at checkout. If you select an available instalment or deferred payment option, the payment schedule presented by that provider applies.

Klarna and Shop Pay Payment Options

Klarna and Shop Pay may offer additional payment options to eligible customers when displayed at checkout. Availability and approval are determined by the relevant payment provider.

Review the payment schedule, any applicable interest or fees, and the provider’s terms before selecting an instalment or deferred payment option. These options are not available for every customer or order.

Payment Security

Payment information is transmitted through our secure, encrypted checkout and handled by the relevant payment providers. Please do not send your full card number, card security code or account password by email.

Payment Problems

If a payment is declined, check your billing details, available funds and any verification requests from your provider. You may also contact your bank or use another payment method offered at checkout.

If you are unsure whether a payment was completed, check for an order confirmation before attempting another payment. Contact us if you need assistance, and include your order number if available.

Refunds

For return eligibility and refund conditions, please review our Return and Refund Policy. The time a refund takes to appear in your account may depend on your bank or payment provider.

If you paid using an instalment or deferred payment option, consult your provider for updates to your payment schedule following a refund.

Contact and Customer Service Hours

If you have questions about payment or need help with an order, please contact us.